1. Preparing Time:Please confirm shipping ADDRESS carefully when you place the order(s). The ordered items will be shipped within 3-4 business days after the payment being confirmed by the platform.
2. In the event of the customs declaration, act of God or the holiday seasons, the delivery period maybe extended for additional15-20 days. No liability shall be imposed on us for the delay due to any of above situations.
3. If you have not received the items you ordered after30 days from payment, please contact us. We will get back to you as soon as possible.
About Customs Duty.
In consideration of our customers' benefit, We are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control we can't guarantee no tax fee and will not bear any tax fee. We sincerely apologize for any inconvenience this may cause you.
In the following cases, the buyer pays for the return of the goods, or retains the goods and agrees with the seller on the amount of the return.
1. The goods received by the buyer are not stated above.
(Note: Due to the difference of display resolution and brightness, there may be a small color difference in practice, which has no significance for the product itself, all the size information provided is manual measurement, which may lead to 0.5-1 cm allowable error. Thank you very much for your understanding.
2. Items with quality problems.
(Note: Because of the low quality, it is almost impossible because all the products we offer are of high quality and competitive prices.) There's no need to worry.
3. Can I buy a lot in your store?
(Note: Yes. If you want to buy in large quantities, you can contact us to discuss the wholesale price. We will give you the best price.
If you have any other questions, please feel free to contact us. Rosaline will always provide you with the best services and products